Address
304 North Cardinal St.
Dorchester Center, MA 02124

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

Privacy and Cookie Statement Unbound Europe BV

December 8, 2023

Through our web store, we process privacy-sensitive data, also known as personal data. Rebelriot / Unbound Europe BV considers careful handling of personal data to be of great importance. Personal data is therefore processed and secured by us with the utmost care.

In our processing, we adhere to the requirements set by privacy legislation. This means, among other things, that we:

  • clearly specify our purposes before we process personal data, as explained in this privacy statement;
  • limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • first ask for explicit permission to process your personal data in cases where your consent is required;
  • take appropriate security measures to protect your personal data and demand the same from parties that process personal data on our behalf;
  • respect your right to access, correct, or delete your personal data upon your request.

Rebelriot / Unbound Europe BV is responsible for data processing. In this privacy statement, we explain what personal data we collect and use and for what purpose on the web store www.rebelriot.cc. We recommend that you read this carefully.

If you have any questions or want to know exactly what we keep about you, please contact Rebelriot / Unbound Europe BV.

Your Account

For certain parts of our web store, you need to register first. You will need to provide information about yourself and choose a username (your email address). With this information, we create an account for you, which you can use to log in with your email address and a self-chosen password. We use your name and address information, phone number, billing address, email address, and payment details for this purpose. We do this based on your consent. We keep this information for six months after you have closed your account.

We keep this information so that you do not have to fill it in again and so that we can contact you in the context of executing the agreement. You can adjust the information through your account whenever you want.

Providing to Third Parties

We collaborate with certain companies that may receive your personal data mentioned above from us.

Processing Orders

When you place an order with us, we use your personal data to properly process it. We may provide your personal data to our delivery service to have the order delivered to you. We also receive information about your payment from your bank or credit card company. We use your name and address details, phone number, billing address, email address, and payment details for this purpose. We need this information due to the contract we enter into with you. We keep this information for up to two years after your order has been completed. We keep certain customer data longer due to the legal fiscal retention obligation.

Providing to Third Parties

We collaborate with certain companies that may receive your personal data mentioned above from us.

Posting Reviews on the Website

You can leave a review for us. We use the necessary personal data to publish the review on the website. For this, we use your nickname. We do this based on your consent. We keep this information for the duration of the review app contract.

Contact Form and Newsletter

With the contact form, you can ask us questions or make requests. We use your email address and nickname for this. We need this information due to the contract we enter into with you. We keep this information until we are sure that you are satisfied with our response and for six months afterward. This allows us to easily retrieve the information for follow-up questions and train our customer service to improve.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Each newsletter contains a link with which you can unsubscribe.

Your email address is only added to the list of subscribers with your consent. This data is kept for up to three months after you have canceled your subscription.

Providing to Third Parties

We collaborate with certain companies that may receive your personal data mentioned above from us.

Statistics and Profiling

We keep statistics about the use of our web store. With these statistics, we improve our web store to show, for example, only relevant information. We can combine your personal data to learn more about you. Of course, we will always respect your privacy. If you do not want this, you can always let us know.

We use your profiling data for this purpose. We do this based on your consent. We keep this information for one year.

Providing to Third Parties

We collaborate with certain companies that may receive your personal data mentioned above from us.

Advertising

We would like to send you advertisements about offers and new products or services. We do this:

  • by email
  • via social media

You can object to this advertising at any time. Each email contains an unsubscribe link. You can block us or use the unsubscribe option.

Advertisements

Our web store displays advertisements. We do not publish these ourselves; advertising agencies we work with do. These agencies keep track of whether you like them and use that information to only offer fun or interesting advertisements and offers in the future.

Providing to Other Companies or Institutions

With the exception of the partners mentioned above, we do not, under any circumstances, provide your personal data to other companies or institutions unless we are legally required to do so (for example, if the police demand it in the event of a suspicion of a crime).

Statistics

We keep statistics about the use of our web store. Social media buttons are included in our web store. The administrators of these services collect your personal data.

Cookies

Our web store uses cookies. Cookies are small files in which we can store information so that you do not have to fill it in every time. But we can also use them to see that you are visiting us again.

When you visit our web store for the first time, we display a notification explaining cookies. We will ask for your consent to use these cookies.

You can disable the placing of cookies via your browser, but some things on our web store will no longer work properly.

We have made agreements with other companies that place cookies. However, we do not have full control over what they do with the cookies themselves. So also read their privacy statements. (Note: these can change regularly)

Google Analytics

We use Google Analytics to keep track of how visitors use our web store. We have entered into a data processing agreement with Google. This contains strict agreements on what they can keep track of. We allow Google to use the obtained Analytics information for other Google services. We do not anonymize the IP addresses.

Security

Securing personal data is of great importance to us. We ensure that your data is properly secured with us. To protect your privacy, we take the following measures:

  • Access to personal data is shielded with a username and password
  • We use secure connections (SSL) with which all information between you and our website is shielded when you enter personal data.

Changes to This Privacy Statement

We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy statement regularly so that you are aware of these changes. We will do our best to announce changes separately.

Access, Change, and Delete Your Data

If you have any questions or want to know which personal data we have about you, you can always contact us. See the contact details below.

You have the following rights:

  • Explanation of which personal data we have and what we do with it
  • Access to the precise personal data we have
  • Having errors corrected
  • Having outdated personal data deleted
  • Transferring personal data to another party
  • Revoking consent
  • Objecting to a specific use

Please make sure to clearly state who you are so that we can be sure not to modify or delete data from the wrong person.

Filing a Complaint

If you believe that we are not assisting you correctly, you have the right to file a complaint with the supervisory authority. This authority is called the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact Information

Unbound Europe BV
Botterweg 12P
8042PA Zwolle
The Netherlands
info@unboundeurope.com